Fire & Smoke Damage
What To Do:
- Once you are settled down call 704-784-0763 so we can correctly address the fire damage or smoke damage.
- Open all windows to vent smoke while we are on the way
- Inventory and or use a camera
- If smoke has reached living areas, plan on moving out temporarily. (Check you insurance policy for Out of Home Living provisions.
- Take pictures if a camera or video recorder is available of all fire damage and smoke damage!
What Not To Do:
- Try cleaning yourself. Do not vacuum, touch the walls, or remove drapes. Ash and soot can contain dangerous chemicals that are extremely hazardous to your health.
- Remove ash or water from carpets and floors. It's not only hazardous, but in most cases carpets will need to be replaced.
- Try to deodorize. Store-bought or commercial deodorizing products may offset professional formulas that breakup smoke molecules and eliminate odors.
- Turn the power back on especially in a kitchen fire.
Call for the Diamond Restoration, LLC 6 step process:
- Protection/Mitigation (board-up, tarp, and dry out)
- Debris removal and Pack-Out of salvageable contents.
- Clean the remaining structure and contents. (Contents will be cleaned at our warehouse.)
- Deodorize the structure after the fire cleanup.
- Rebuild the structure.
- Contents Pack-In.